Professional IT Services in Joliet, IL

Serving businesses throughout Joliet with expert IT management, proactive support, cybersecurity solutions, and technology services designed to improve reliability and efficiency.

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Challenges Faced by Local Businesses

Addressing common IT obstacles to protect your business and keep your team productive.

Slow IT Response Can Disrupt Business

When technology problems aren’t addressed quickly, employees lose productivity and important business operations can be interrupted.

Technology Becomes Difficult to Manage

Managing networks, devices, cloud applications, and business systems without a clear IT strategy can create unnecessary complexity.

Cybersecurity and Data Protection Risks

Cyber threats, system failures, and inadequate backups can put your business data and operations at risk.

Managing Multiple IT Vendors

Working with different technology providers can make it difficult to know who is responsible when something goes wrong.

Our Commitment to Your Success

Providing proactive IT management, responsive support, and technology guidance for Joliet businesses.

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Dedicated Proactive Service Team

Our team works proactively to identify and address technology issues before they create larger disruptions for your business.

Fast, Clear Communication

We respond quickly and explain technology issues in straightforward language so you know what is happening and what needs to be done.

Strategic Technology Planning

We help align your technology with your business needs so your IT environment can support productivity, security, and future growth.

Vendor Ownership and Management

ACS can serve as your primary technology contact, helping coordinate vendors and resolve technology-related issues without adding more work to your team.

Frequently Asked Questions

What Managed IT Services Does ACS Provide in Joliet, IL?

ACS provides managed IT services including proactive technology management, technical support, network management, cybersecurity, backup and recovery, cloud computing, and strategic IT guidance for businesses in Joliet.

How Quickly Does ACS Respond to IT Issues?

ACS provides an initial response within five minutes during business hours, helping minimize downtime and keep your business running.

Does ACS Provide Onsite IT Support in Joliet?

Yes. ACS is headquartered in Bradley and provides both remote and onsite technology support to businesses throughout Will County, including Joliet.

How Does ACS Help Protect Business Data?

ACS provides network security, cybersecurity, data backup and recovery, and other technology solutions designed to help protect business systems and information.

Does ACS Help With Cloud Computing and Communications?

Yes. ACS provides cloud computing and unified communications solutions designed to help businesses improve collaboration, accessibility, and reliability.

Can ACS Manage Our IT Vendors?

Yes. ACS can act as a single point of contact for technology-related vendors, helping coordinate services and resolve issues more efficiently.

Our Services

Managed IT Services

ACS handles your entire technology environment on an ongoing basis, from 24/7 proactive monitoring to fast remote resolution and on-site support, so your team stays productive and your systems stay stable.

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Data Backup and Recovery

ACS manages offsite, dissimilar-server backup for your organization and tests recovery procedures so that when a ransomware attack, hardware failure, or human error strikes, getting back online is a process, not a crisis.

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IT Compliance

ACS helps organizations across Kankakee County meet and maintain compliance across PCI, HIPAA, FTC, NIST, and CJIS frameworks, with controls, documentation, and ongoing management built into the same environment that runs your daily operations.

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AI Services

Two tiers, one family. Command Center for teams who want to build it themselves on infrastructure ACS has already secured. Autopilot for teams who want the result without touching the how.

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What Our Clients Are Saying About Our Services:

True to their name, they're both advanced and specialists

I've been working with Advanced Computer Specialists, Inc. for my law firm's IT needs for about 10 years now. True to their name, they're both advanced and specialists in what they do. They're great at their job and super easy to work with. They respond quickly and always have efficient solutions for our IT issues. Plus, their prices are fair. I highly recommend Advanced Computer Specialists, Inc. for planning, implementing, and tackling complex IT problems.

Michael Richmond

President

Heller & Richmond, Ltd.

Exceptional IT Services Ensuring Peace of Mind and Security

Signing up for your managed IT services has given us peace of mind by protecting our cyber weaknesses. Your expert services keep us compliant with federal and state rules, which is crucial for us. Plus, your support helps us easily meet insurance requirements. Your fast response and personalized care set you apart from other IT firms we've used. The attention to detail and custom approach boost our IT efficiency. You provide great customer service with a team that's honest and trustworthy. Your dedication makes you the best choice for dependable IT services.

Deborah Blake

Owner

Tyson Motor

Exceptional IT Service and Proactive Support from ACS

Since switching to Advanced Computer Specialists (ACS), we've had peace of mind regarding our IT. Jason and his team proactively monitor our systems and communicate any issues before they become problems, making us feel much safer. ACS outshines other IT firms with their exceptional communication and proactive approach. We rarely need to call them because everything runs smoothly and effectively. To anyone considering ACS, it's a clear choice. They were open and honest during our initial discussions and have been responsive and easy to work with ever since. Their quick resolution of any issues makes them invaluable.

Dan Brough

CFO/Outreach Advocate

Options Center for Independent Living

Reliable, friendly, knowledgeable IT support that understands our needs!

With ACS, having a reliable support process through emails or phone calls reassures us and our employees. Jason and his team streamline onboarding and set up custom access, saving time with each new hire. Their cost-effective recommendations prevent unnecessary expenses by understanding our business needs. Speaking with a friendly, knowledgeable team member who truly understands our issues is comforting. I've worked with Advanced Computers for nearly seven years and always felt supported. When issues arise, Jason's team prioritizes clients and is just a phone call away, easing any IT concerns.

Nicole Finnegan

HR Administrative Coordinator

Kankakee County Health Department

Their experience and expertise have made our IT issues painless to resolve

Jason and his team have been the best addition for our company. Their experience and expertise have made our IT issues painless to resolve. The biggest benefit has been the ability to readily access IT professionals whenever issues arise giving us peace of mind . Compared to other firms, the prompt and straightforward access to your team has enabled us to resolve our IT issues swiftly and effectively, setting you apart from your competitors.

Christine Humphries

President

Clennon Electric, Inc

A Decade of Reliable IT Service

Advanced Computer has been our IT firm for over 10 years. Jason and his team are readily available and eager to help solve any hardware or software issues that may arise. Whether setting up our remote server or website, they have always been there for us.

Ray Raymond

President

Raymond CPA Group LLC

Our relationship with ACS has been an absolute game changer. We couldn't be happier

Here at MG2A we always struggled with IT. Our business requires dozens of employees collaborating with large amounts of data on an hourly basis across multiple locations as well as employees in the field and working from home. Our relationship with ACS has been an absolute game changer. They are efficient and knowledgeable, while also being personable and available. They have provided great value to MG2A by allowing us to spend our time focusing on getting our work done thanks to streamlined IT support and solutions from ACS. We require custom built workstations and ACS has provided new builds fast, and at great value. We couldn’t be happier.

Jared Gingerich

MG2A

Highly Recommended: Jason and ACS Deliver Exceptional IT Service

Jason and his team have been our full-time IT service providers, and we have been extremely satisfied with their prompt and expert service. Jason's expertise, particularly in IT security and fraud prevention, has been invaluable to us. He has consistently delivered high-quality service and has been a reliable partner in meeting our IT needs. I highly recommend Jason and ACS for their professionalism, reliability, and expertise. They have been a great asset to our organization, and I am confident they will provide the same level of service to anyone seeking similar services.

Henry J. Doig

Chief Financial Officer

David Taylor Automotive Grou

The single biggest benefit of working with Advanced Computer Specialists has been their prompt and consistent responsiveness.

No matter the issue, big or small, their team is always there—quickly and reliably. That level of dependability is rare and incredibly valuable in today’s fast-paced business world. What really sets ACS apart is that they genuinely care—beyond just making the sale. Their support feels personal. You’re not just a client; you’re a priority. If someone’s unsure about choosing an IT firm, I’d say there’s absolutely no doubt—these are the guys you want on your side. I’ve said it before and I’ll say it again: Jason and his team are my go-to. No one else comes close.

Dena Manley

Kankakee Country Club

Working with Advanced Computer Specialists has been a game-changer for our company.

The biggest benefit we've experienced is the overwhelming sense of support and security they provide. Knowing we have a trusted IT partner behind us gives me the confidence to focus on my work without the added stress of technology concerns. What truly sets ACS apart is their exceptional response time and their ability to resolve issues efficiently while clearly explaining our options in a way that aligns with our business goals. Their communication and transparency are unmatched. If you’re on the fence about choosing an IT firm, don’t hesitate—ACS is a must. They safeguard our company’s information and offer reliable support for all our technological needs in today’s ever-evolving digital landscape. I can’t imagine running our operations without them.

Emily

Holohan

Partner with a Trusted IT Provider

Schedule a consultation with Advanced Computer Specialists to strengthen your IT systems, improve cybersecurity, and support your Joliet business goals.

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